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Organizations that have successfully created a _____ culture have been shown to change employee attitudes and behaviors toward customers.


A) service
B) mercenary
C) safety
D) fragmented
E) creativity

F) B) and E)
G) A) and B)

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What is meant by person-organization fit? What are its advantages?

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Person-organization fit is the degree to...

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In practice, there are two common ways to change a culture.They are:


A) ASA framework and socialization.
B) changes in leadership and mergers or acquisitions.
C) ASA framework and changes in leadership.
D) socialization and mergers or acquisitions.
E) mergers and ASA framework.

F) B) and E)
G) A) and E)

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A process by which a junior-level employee develops a deep and long-lasting relationship with a more senior-level employee within the organization refers to:


A) mentoring.
B) promotion.
C) ASA framework.
D) socialization.
E) orientation.

F) B) and C)
G) A) and D)

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As a college senior, Mason researched many companies before deciding on those he wanted to apply to. He searched particularly for those where the company's values were in agreement with his personal values and didn't apply to those that weren't. Recruiters for the companies he did apply to recommended hiring him partly because they saw Mason's values as a good fit with the company's values. When he made his selection, Mason was sure he would enjoy working for the company because it seemed like a perfect fit for him. Mason's job search reflects the attrition, selection, attraction framework Mason's job search reflects the attraction-selection-attrition framework.

A) True
B) False

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Which of the following is a disadvantage of a strong culture?


A) It differentiates the organization from others.
B) It allows employees to identify themselves in the organization.
C) It attracts and retains similar kinds of employees.
D) It creates stability within the organization.
E) It facilitates the desired behaviors among employees.

F) B) and D)
G) A) and E)

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Discuss the three stages of the socialization process.

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Socialization happens in three relativel...

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Subcultures are more likely to exist in small companies.

A) True
B) False

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Briefly describe the three major components of culture.Provide an example of each.

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There are three major components to any ...

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How does the anticipatory stage of the socialization process differ from the encounter stage?

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The anticipatory stage is the first stag...

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Which of the following are the beliefs, philosophies, and norms that a company explicitly states?


A) Rituals
B) Stories
C) Ceremonies
D) Espoused values
E) Observable artifacts

F) C) and E)
G) A) and B)

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An organization's corporate logo is an example of a:


A) symbol.
B) belief.
C) value.
D) ritual.
E) languagE.Symbols can be found throughout an organization, from its corporate logo to the images it places on its website to the uniforms its employees wear.

F) D) and E)
G) B) and D)

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Discuss the qualities of a perfectly socialized employee.

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A perfectly socialized employee is one w...

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Symbols, rituals, and espoused values are three major types of observable artifacts.

A) True
B) False

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Organizations that have cultures in which employees think alike but are not friendly to one another can be considered _____ cultures.


A) communal
B) mercenary
C) networked
D) fragmented
E) collective

F) A) and E)
G) B) and C)

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The socialization process ends once the employee starts handling the job all by himself/herself.

A) True
B) False

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In your final semester, you are interviewing at Raintree, Inc.You have collected preliminary information from Raintree's website and other employees.You are getting additional information during the interview process from the managers.You can be described at which stage of the socialization process?


A) Encounter
B) Attrition
C) Anticipatory
D) Adaptation and understanding
E) Selection

F) A) and D)
G) B) and C)

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_____ consist(s) of anecdotes, accounts, legends, and myths that are passed down from cohort to cohort within an organization.


A) Rituals
B) Stories
C) Values
D) Language
E) Symbols

F) D) and E)
G) B) and C)

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_____ is/are the degree to which group members think and act alike, and _____ represent(s) how friendly employees are to one another.


A) Espoused values; basic underlying assumptions
B) Solidarity; sociability
C) Basic underlying assumptions; observable artifacts
D) Sociability; solidarity
E) Observable artifacts; espoused values

F) A) and B)
G) B) and C)

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The goal of an organization's socialization efforts should be to minimize _____ as much as possible.


A) mentoring
B) diversity
C) reality shock
D) espoused values
E) newcomer orientation

F) B) and E)
G) B) and C)

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