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Exam 16: Organizational Culture

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Question 61

Multiple Choice

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In organizations with fragmented cultures, there is _____ sociability and _____ solidarity.

A) low; low
B) moderate; high
C) high; moderate
D) high; high
E) moderate; moderate

F) D) and E)
G) A) and B)

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Question 62

Multiple Choice

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Every year, 7 Days, a large retail chain, organizes a large annual function in which it gives an "Employee of the Year" award to a deserving employee, along with a $5,000 cash prize and an opportunity to launch the retail chain's new product.This is an example of which of the following components of organizational culture?

A) Stories
B) Symbols
C) Espoused values
D) Basic underlying assumptions
E) Ceremonies

F) B) and E)
G) C) and E)

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Question 63

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Walker International has recently published its vision statement.This is an example of:

Why are mergers and acquisitions not considered one of the best methods to change an organization's culture?

At Delta Diamonds, Inc., managers start every week with a two-hour meeting, focusing on goals for that week and open communication between team members in their department and ways to achieve the goals.This routine describes:

The published mission statement at Dunlop, Inc., is an example of:

A high level of _____ exists when employees definitively agree about the way things are supposed to happen within the organization and when their subsequent behaviors are consistent with those expectations.

The length of the socialization process varies depending solely on the characteristics of the company.

Explain a customer service culture and its advantages.

In organizations with communal cultures, there is _____ sociability and _____ solidarity.

ASA in the "ASA framework," a process that can help keep culture of the organization strong, stands for:

Explain the general culture types based on the dimensions of solidarity and sociability.

Realistic job previews occur during which stage of socialization?

Job satisfaction is higher and stress is lower when there is a good person-organization fit.

Espoused values can range from published documents, such as a company's vision or mission statement, to verbal statements made to employees by executives and managers.

It is easy to stay true to espoused values in times of economic downturns.

In organizations with mercenary cultures, we tend to find _____ sociability and _____ solidarity.

Scenario: Verve, Inc.At Verve In., Marie has been the department manager for five years.Marie starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress, share stories of success and failure, and seek general input, advice, and information.Jeremy is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important.Marie has created the workplace for her department in a totally open forum.There are no walls or cubicles, and everyone including Marie is in one open room.Marie has created a skull with a victory flag on its forehead as her department's corporate logo representing the "victory or die trying" motto for her group.The group has succeeded in achieving some exceptional results in the past two years.Marie's logo can be described as a(n) :

The values of the marketing department culture at Clean Toothpaste Manufacturing, Inc., do not match with those of the overall organization and it consistently challenges the values of Clean Toothpaste and signifies the need for change.The marketing department's culture can be described as a(n) :

Manufacturing and medical companies have a tendency to create which of the following specific culture types?