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Which of the following is the purpose of work teams as compared to other types of teams?


A) To achieve managerial tasks
B) To produce goods or provide services
C) To help the organization achieve its long-term goals
D) To take on "one-time" tasks that are generally complex
E) To provide recommendations to managers about important issues

F) B) and D)
G) B) and C)

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The likelihood that the team can work together effectively into the future is called:


A) team viability.
B) surface-level diversity.
C) team development.
D) deep-level diversity.
E) team integration.

F) B) and C)
G) A) and B)

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Having a greater number of members is beneficial for management and project teams but not for teams engaged in production tasks.

A) True
B) False

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Which of the following has the characteristics of a team building role?


A) Initiator-contributor
B) Orienter
C) Energizer
D) Procedural-technician
E) Compromiser

F) C) and E)
G) B) and E)

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Which of the following statements about outcome interdependence is false?


A) A high degree of outcome interdependence exists when team members share in the rewards that the team earns.
B) High outcome interdependence implies that team members depend solely on their own performances for the rewards that they receive.
C) Low outcome interdependence exists in teams in which individual members receive rewards and punishments on the basis of their own performance.
D) Research into project teams shows that in teams in which members reflect on their performance, higher levels of outcome interdependence increase the amount of information shared among members.
E) In teams with high outcome interdependence, the reward that the team receives is directly linked to the performance of each team member.

F) A) and D)
G) A) and C)

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Most teams go through five different stages of development.But how fast a team moves through each stage will depend on the team members, their skills, the work they are expected to do, and the type of leadership available to the team.Write a summary of the five-stage progression model.

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During the forming stage, members orient...

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Which of the following is an example of a team task role rather than an individualistic role?


A) Aggressor
B) Recognition seeker
C) Devil's advocate
D) Dominator
E) Blocker

F) None of the above
G) A) and B)

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Which of the following is most likely to be categorized as a management team?


A) A team that oversees the functioning of all the teams in an organization and coordinates activities between teams
B) A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel
C) A quality control team at a factory which oversees the quality of products and recommends changes in production techniques
D) A band travelling around the country playing shows at different venues for six months
E) A group of four workers making a specific part on the production line of an automobile factory

F) B) and D)
G) All of the above

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In teams with high outcome interdependence, team members depend on the performance of other team members for the rewards that they receive.

A) True
B) False

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When Ben performs routine tasks needed to keep progress moving in his team, he is performing the role of a(n) :


A) initiator-contributor.
B) orienter.
C) energizer.
D) procedural-technician.
E) compromiser.

F) A) and D)
G) A) and C)

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Team members prefer low task interdependent situations when there's low outcome interdependence.

A) True
B) False

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Jan works on the budget team. Members include the bookkeeper who tracks the daily expenditures and revenues of the company, the accountant who takes the bookkeeper's work and organizes it into financial statements including the cash flow statement, the income statement, and the balance sheet, and the analyst who interprets the financial statements. Once these three tasks have been accomplished, Jan prepares and presents the results to top management. Jan's team engages in reciprocal interdependence.

A) True
B) False

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While _____ teams focus on the accomplishment of core operational-level production and service tasks, _____ teams focus on integrating the activities of subunits across business functions.


A) management; work
B) action; work
C) parallel; project
D) project; work
E) work; management

F) A) and B)
G) All of the above

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Additive tasks are those which depend on the performance and the abilities of the "weakest link." Additive tasks are those for which the contributions resulting from the abilities of every member "add up" to determine team performance.

A) True
B) False

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Chris is frequently hostile to other team members, cynical about the goals of the team and others' engagement in the project, and sometimes disagrees and stubbornly blocks progress "just because." Chris' behavior reflects ______ roles.


A) individualistic
B) task oriented
C) task destructive
D) team manipulation
E) power seeking

F) All of the above
G) A) and E)

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Work at Digicorp is accomplished continuously because members of a team who have finished their workday in one country electronically hand off the work to team members in another country who have just arrived at the office.This type of workflow is known as _____.


A) farmshoring
B) cross-docking
C) featherbedding
D) follow the sun
E) time-to-market

F) D) and E)
G) A) and B)

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According to the value in diversity problem-solving approach, diversity on attributes such as cultural background, race, and attitudes are associated with communication problems and ultimately poor team effectiveness.

A) True
B) False

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Philip, Tom, and Dan work in different teams at Leo Motors.Tom's team ensures that all the raw materials, machinery, tools and other production equipments are available for the employees round the clock.Any procurement needs have to be addressed to Tom, who also takes a call on the strategic decisions regarding the number of units to be produced, exported, etc.Dan works in a team of eight members who concentrate on the day-to-day production.They also ensure the quality checks are done and inspect each other's work.Philip is the operation manager, who works for five hours in the production department and then heads off to assist the management.His feedback is very crucial in improving the production process.Tom is part of a(n) _____ team.


A) work
B) management
C) parallel
D) action
E) project

F) A) and B)
G) A) and C)

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Quality circles, which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement, are an example of:


A) work teams.
B) management teams.
C) parallel teams.
D) action teams.
E) project teams.

F) B) and D)
G) None of the above

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The behavior a person is expected to display in a given context is known as:


A) role.
B) goal.
C) ability.
D) value.
E) belief.

F) C) and E)
G) A) and B)

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