Question 1

According to affective events theory, positive emotions may trigger spontaneous instances of counterproductive behavior.

Accepted Answer

A) True 
 B)False

Question 2

The Value-Precept Theory utilizes three critical psychological states to measure job satisfaction.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements about the JDI is FALSE?

Accepted Answer

A)  JDI is written in simple style for easy understanding.
B)  JDI is one of the most widely administered job satisfaction surveys.
C)  JDI should be made anonymous so as to get honest feedback.
D)  The JDI manual provides international norms for all facets.
E)  JDI allows for within-organization comparisons to determine which departments have the highest satisfaction levels and which have the lowest.F) A) and E)
G) A) and D)

Question 4

Service jobs are high in emotional labor.

Accepted Answer

A) True 
 B)False

Question 5

Research shows that job satisfaction is one of the strongest predictors of life satisfaction.

Accepted Answer

A) True 
 B)False

Question 6

According to the job characteristics theory, the degree to which the job provides freedom, independence, and discretion to the individual performing the work is known as:

Accepted Answer

A)  feedback.
B)  significance.
C)  meaningfulness of work.
D)  autonomy.
E)  identity.F) A) and B)
G) A) and C)

Question 7

Which type of emotion best explains a distressing condition that has changed for the better?

Accepted Answer

A)  Pride
B)  Hope
C)  Relief
D)  Compassion
E)  LoveF) B) and C)
G) None of the above

Question 8

Which facet of job satisfaction bring(s)  more responsibility and increased work hours?

Accepted Answer

A)  Promotion
B)  Compensation
C)  Environmental factors
D)  Competition
E)  Change in leadershipF) C) and D)
G) A) and B)

Question 9

Workplace surveys suggest that satisfied employees are becoming _____.

Accepted Answer

A)  more uncommon
B)  more widespread
C)  less expensive
D)  less productive
E)  more complacentF) B) and E)
G) A) and D)

Question 10

Which of the following statements is true regarding coworker satisfaction?

Accepted Answer

A)  Coworker satisfaction leads to lowered productivity.
B)  Coworker satisfaction requires that all employees of the same level be given equal pay.
C)  Employees feel threatened if their coworkers are able to help them with their job.
D)  Coworker satisfaction does not contribute much to overall job satisfaction.
E)  Coworker satisfaction is important because employees spend considerable time with coworkers.F) B) and D)
G) A) and B)

Question 11

The psychological state that reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies and beliefs is known as:

Accepted Answer

A)  responsibility for outcomes.
B)  knowledge of results.
C)  meaningfulness of work.
D)  variety.
E)  identity.F) C) and D)
G) C) and E)

Question 12

The elements in employees' relationships with their supervisors that affect levels of job satisfaction are much different from the elements in employees' relationships with their coworkers that affect job satisfaction.

Accepted Answer

A) True 
 B)False

Question 13

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Accepted Answer

A) True 
 B)False

Question 14

When employees are very talented and feel a strong need for growth, the core job characteristics do not have any effect.

Accepted Answer

A) True 
 B)False

Question 15

Values are defined as:

Accepted Answer

A)  those things that people consciously or subconsciously want to seek or attain.
B)  pleasurable emotional states resulting from the appraisal of one's job or job experiences.
C)  set of shared attitudes, values, goals, and practices that characterizes an institution, organization, or group.
D)  a process that elicits, controls, and sustains certain behaviors.
E)  the particular combination of emotional, attitudinal, and behavioral response patterns of an individual.F) All of the above
G) A) and C)

Question 16

According to job characteristics theory, which of the following responsibilities CANNOT be described as part of an autonomous job?

Accepted Answer

A)  Having flexible work timings
B)  Having the freedom to schedule your work
C)  Using your own methods and procedures
D)  Following the instruction manual word by word
E)  Devising new shortcuts to finish work fasterF) All of the above
G) A) and C)

Question 17

Which of the following work value categories involve(s)  helping others and working on moral causes?

Accepted Answer

A)  Supervision
B)  Coworkers
C)  Pay
D)  Promotions
E)  AltruismF) C) and D)
G) A) and E)

Question 18

Carrie owns an event management firm.She believes that employees who carefully follow instructions and a well-written manual of procedures tend to have maximum productivity.She closely oversees the work of her employees, and controls the timing, scheduling, and sequencing of work activities.She discourages any deviation from standard practices.How will this impact the job satisfaction of employees working in Carrie's firm? Do you agree with her views?

Accepted Answer

Job characteristics theory argues that f...

Question 19

Variety is the degree to which the job provides freedom, independence, and discretion to the individual performing the work.

Accepted Answer

A) True 
 B)False

Question 20

Job satisfaction has a _____ correlation with task performance.

Accepted Answer

A)  relatively weak
B)  strong positive
C)  moderate
D)  relatively strong
E)  weak negativeF) A) and D)
G) A) and C)

Exam 4: Job Satisfaction

Job satisfaction has a _____ correlation with task performance.

Correct Answer
verified

The psychological state that reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies and beliefs is known as:

Correct Answer
verified

The elements in employees' relationships with their supervisors that affect levels of job satisfaction are much different from the elements in employees' relationships with their coworkers that affect job satisfaction.

Correct Answer
verified

Values are defined as:

Correct Answer
verified

Workplace surveys suggest that satisfied employees are becoming _____.

Correct Answer
verified

According to job characteristics theory, which of the following responsibilities CANNOT be described as part of an autonomous job?

Correct Answer
verified

Which type of emotion best explains a distressing condition that has changed for the better?

Correct Answer
verified

Variety is the degree to which the job provides freedom, independence, and discretion to the individual performing the work.

Correct Answer
verified

When employees are very talented and feel a strong need for growth, the core job characteristics do not have any effect.

Correct Answer
verified

Which of the following statements about the JDI is FALSE?

Correct Answer
verified

Service jobs are high in emotional labor.

Correct Answer
verified

Which of the following statements is true regarding coworker satisfaction?

Correct Answer
verified

Research shows that job satisfaction is one of the strongest predictors of life satisfaction.

Correct Answer
verified

According to affective events theory, positive emotions may trigger spontaneous instances of counterproductive behavior.

Correct Answer
verified

According to the job characteristics theory, the degree to which the job provides freedom, independence, and discretion to the individual performing the work is known as:

Correct Answer
verified

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Correct Answer
verified

Which of the following work value categories involve(s) helping others and working on moral causes?

Correct Answer
verified

Correct Answer
verified
Job characteristics theory argues that f...
View Answer

The Value-Precept Theory utilizes three critical psychological states to measure job satisfaction.

Correct Answer
verified

Which facet of job satisfaction bring(s) more responsibility and increased work hours?

Correct Answer
verified

Exam 4: Job Satisfaction

Job satisfaction has a _____ correlation with task performance.

Correct AnswerverifiedShow Answer

The psychological state that reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies and beliefs is known as:

Correct AnswerverifiedShow Answer

The elements in employees' relationships with their supervisors that affect levels of job satisfaction are much different from the elements in employees' relationships with their coworkers that affect job satisfaction.

Correct AnswerverifiedShow Answer

Values are defined as:

Correct AnswerverifiedShow Answer

Workplace surveys suggest that satisfied employees are becoming _____.

Correct AnswerverifiedShow Answer

According to job characteristics theory, which of the following responsibilities CANNOT be described as part of an autonomous job?

Correct AnswerverifiedShow Answer

Which type of emotion best explains a distressing condition that has changed for the better?

Correct AnswerverifiedShow Answer

Variety is the degree to which the job provides freedom, independence, and discretion to the individual performing the work.

Correct AnswerverifiedShow Answer

When employees are very talented and feel a strong need for growth, the core job characteristics do not have any effect.

Correct AnswerverifiedShow Answer

Which of the following statements about the JDI is FALSE?

Correct AnswerverifiedShow Answer

Service jobs are high in emotional labor.

Correct AnswerverifiedShow Answer

Which of the following statements is true regarding coworker satisfaction?

Correct AnswerverifiedShow Answer

Research shows that job satisfaction is one of the strongest predictors of life satisfaction.

Correct AnswerverifiedShow Answer

According to affective events theory, positive emotions may trigger spontaneous instances of counterproductive behavior.

Correct AnswerverifiedShow Answer

According to the job characteristics theory, the degree to which the job provides freedom, independence, and discretion to the individual performing the work is known as:

Correct AnswerverifiedShow Answer

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Correct AnswerverifiedShow Answer

Which of the following work value categories involve(s) helping others and working on moral causes?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedJob characteristics theory argues that f...View AnswerShow Answer

The Value-Precept Theory utilizes three critical psychological states to measure job satisfaction.

Correct AnswerverifiedShow Answer

Which facet of job satisfaction bring(s) more responsibility and increased work hours?

Correct AnswerverifiedShow Answer

Correct Answer
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verified
Job characteristics theory argues that f...
View Answer

Correct Answer
verified

Correct Answer
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