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Increases in salary or income have a stronger impact on life satisfaction than do increases in job satisfaction.

A) True
B) False

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Job satisfaction has a _____ correlation with affective commitment.


A) moderate weak
B) strong
C) moderate
D) weak positive
E) weak negative

F) A) and B)
G) D) and E)

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_____ can provide a "snapshot" of how satisfied the workforce is and, if repeated over time, reveal trends in satisfaction levels.


A) Focus groups
B) Structured interviews
C) Attitude surveys
D) Focus groups followed by interviews
E) Unstructured interviews

F) C) and D)
G) D) and E)

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The JDI manual provides national norms for all facets and breaks down those norms according to relevant demographic groups.

A) True
B) False

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Which of the following statements is true?


A) People who experience lower levels of job satisfaction tend to feel higher levels of affective commitment.
B) Job Satisfaction is weakly correlated with affective commitment.
C) Job satisfaction is moderately correlated with citizenship behavior.
D) Job satisfaction is weakly correlated with normative commitment.
E) Job satisfaction has a weak positive effect on job performancE.Job satisfaction is correlated moderately with citizenship behavior.Satisfied employees engage in more frequent "extra mile" behaviors to help their coworkers and their organization.

F) A) and E)
G) B) and E)

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A person with high job satisfaction will have _____ life satisfaction.


A) weak
B) high
C) moderate
D) high negative
E) low positive

F) C) and E)
G) B) and D)

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Value-percept theory suggests that people evaluate job satisfaction according to specific "facets" of the job.

A) True
B) False

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Research shows that employees with low job satisfaction experience strong positive feelings when they think about their duties or take part in their task activities.

A) True
B) False

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Satisfaction with ______ reflects employees' feelings about their actual work tasks, including whether those tasks are challenging, interesting, respected, and make use of key skills rather than being dull, repetitive, and uncomfortable.


A) the work itself
B) pay
C) promotion
D) supervision
E) coworkers

F) B) and D)
G) B) and E)

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Having prestige, power over others, and fame are examples of work values related to _____.


A) altruism
B) pay
C) status
D) promotion
E) supervision

F) A) and B)
G) A) and C)

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Is job satisfaction affected by day-to-day events? Explain.

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Apart from the influence of supervision,...

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Moods can be characterized in two ways: occupancy and engagement.

A) True
B) False

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Alice, a cartoonist, has been an achiever throughout her career.She enjoys the intellectual stimulation and independence she has at work.She feels her work allows her to use her creativity and artistic skills to its full potential.Which of the following work value categories is important to Alice?


A) Status
B) Work itself
C) Coworkers
D) Altruism
E) Supervision

F) All of the above
G) A) and E)

Correct Answer

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Emotions can be categorized into:


A) structured and unstructured.
B) cognition and affect.
C) schemas and rules.
D) positive and negative.
E) semi-structured and unstructured.

F) A) and D)
G) B) and C)

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