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Shareholders rely on CEOs to adopt policies and strategies that maximize the value of their shares.To motivate CEOs to maximize the value of their companies,boards of directors can consider all the following options except one.Which one is it?


A) Boards can require that the CEOs become substantial owners of company stock.
B) Salaries, bonuses, and stock options can be structures to provide rewards for superior performance.
C) Salaries can be structured to provide penalties for poor performance.
D) Dismissal for poor performance is not an option.

E) A) and B)
F) A) and C)

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The traditional approach to strategic control is sequential.Which of the following is not one of the steps in the sequence?


A) Action plans are submitted by lower level managers.
B) Performance is measured against the predetermined goal.
C) Strategies are implemented.
D) Strategies are formulated and top management sets goals.

E) None of the above
F) C) and D)

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Most successful organizations minimize the need for explicit rules,regulations,and other boundaries by


A) posting written statements of the organizational goals and objectives.
B) discouraging the formation of subcultures that isolate work groups.
C) designing effective reward systems.
D) encouraging employees to see themselves as free agents.

E) None of the above
F) B) and D)

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In choosing sides concerning CEO duality,two schools of thought exist.Which of the following would not be a consideration for the agency theory school of thought?


A) CEO duality complicates the issue of CEO succession.
B) CEO duality reinforces popular doubts about the legitimacy of the system as a whole.
C) CEO duality can create conflicts of interest that can negatively affect the interests of the shareholders.
D) Firm performance typically improves under CEO duality.

E) B) and C)
F) All of the above

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Sales quotas,operating budgets,and production schedules are examples of traditional controls.

A) True
B) False

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Which of the following is not a reason analyst recommendations are often more optimistic than warranted by an objective analysis of the facts?


A) Many analysts fail to grasp the gravity of the problems facing a company.
B) Sell recommendations generate lower commissions than buy recommendations.
C) The firms for which analysts work may have lucrative investment banking relationships with the firm.
D) Analysts are often pressured by their superiors to overlook negative information.

E) A) and B)
F) B) and D)

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Explain why control systems are necessary for strategy implementation.

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Strategic control is the process of moni...

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Ritz-Carlton hotels employees meet each day for 15 minutes to share stories about how they went the extra yard to meet customer needs.What is the intended outcome of these activities?


A) Stories help build a customer-centric culture.
B) Storytime gives employees an opportunity to vent their frustrations.
C) Storytime demonstrates to employees the importance of articulating explicit goals and objectives.
D) Storytime gives management more control over employees.

E) A) and B)
F) B) and D)

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Informational control systems are concerned with which of the following questions?


A) Is the organization doing things right?
B) Is the organization doing the right things?
C) Are rules and regulations being followed as information is processed?
D) Is the environment of the organization a necessary and sufficient condition for success?

E) B) and C)
F) All of the above

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One of the most critical roles of the board of directors is to create incentives that align the interests of the CEO and top executives with the interests of shareholders.

A) True
B) False

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Lack of a clear understanding of organizational goals and objectives is a probable cause of


A) productive behavior.
B) counterproductive motivation.
C) counterproductive behavior.
D) motivated self-interest.

E) B) and C)
F) All of the above

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