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Typically a team performs well because its members possess some level of talent.

A) True
B) False

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Which of the following is true regarding groupthink


A) Groupthink generates diverse ideas and conclusions.
B) With groupthink, it is common for a team member to take a stand that differs from the opinion of others in the group.
C) Groupthink results in team members spending considerable time weighing the pros and cons of a decision.
D) Groupthink results in a tendency for team members to conform to group pressure in making decisions.

E) None of the above
F) A) and D)

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Which of the following is not good advice on surviving team projects in college


A) Draw up a team charter
B) Contribute your ideas
C) Use the strengths of each member
D) Getting the project done right and on time is more important than the experience gained from working on a team.

E) A) and B)
F) B) and D)

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Memos are effective at conveying fairly detailed information.

A) True
B) False

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You are an HR manager. Write a memo to your employees notifying them about the mandatory overtime that will be in effect during the holiday season. Use standard memo format.

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Responses will vary but should...

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An organization's formal communication network consists of all communications that flow along its official lines of authority.

A) True
B) False

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Discuss the difference between internal and external communication.

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Organizational communication flows throu...

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Teams don't always work. Identify four factors that make it less likely that teams will succeed in an organization

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• Members are unwilling to cooperate; th...

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In the case of the team that created the RAZR cell phone, the common goal was to create and bring to market an ultrathin cell phone that would help Motorola regain its lofty position in the cell phone market.

A) True
B) False

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Task facilitators are especially valuable when:


A) people on the team aren't getting along.
B) group cohesiveness needs to be improved.
C) consensus needs to be built.
D) assignments are not clear or progress is slow.

E) B) and C)
F) A) and B)

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Which of the following is true regarding manager-led teams


A) Team leaders are in charge of setting team goals, assigning tasks, and monitoring performance.
B) Team members are in charge of making all important decisions.
C) Team leaders have no authority to monitor team performance.
D) Team members are responsible for assigning tasks among themselves.

E) All of the above
F) A) and C)

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Self-managing work teams are often allowed to schedule assignments, but they are rarely allowed to fire coworkers.

A) True
B) False

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Chris Arnholt made recommendations for the design of the RAZR through drawings, models, and verbal communications.

A) True
B) False

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Members of a working group go about their jobs independently.

A) True
B) False

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Which of the following is not one of the factors that make a team cohesive


A) When the team is successful at achieving its goals.
B) When team members perceive other fellow members as people who share their own attitudes and experience.
C) When it is difficult to get on the team.
D) When the team is very large

E) B) and C)
F) C) and D)

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Nonverbal communication is the exchange of information through behavior such as facial expressions and tone of voice.

A) True
B) False

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Discuss the ways in which organizations benefit from effective communication.

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Businesses benefit in several ways when ...

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Miscommunications can easily occur with virtual teams and it's difficult to establish trust.

A) True
B) False

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This type of team consists of geographically dispersed workers who interact electronically for the purpose of achieving a common goal.


A) Cross-functional team
B) Self-managing work team
C) Virtual team
D) Manager-led team

E) B) and D)
F) A) and D)

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The best way to get over your fear of making a presentation is through preparation.

A) True
B) False

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