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Marketers primarily focus their environmental analysis on ____ competitors.


A) brand
B) product
C) total budget
D) generic
E) monopolistic

F) B) and C)
G) D) and E)

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The proportion of the U.S.population that will be over 65 years of age is expected to decline by the year 2050.

A) True
B) False

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Which of the following agencies regulates marketing activities the most?


A) Environmental Protection Agency
B) Food and Drug Administration
C) Federal Trade Commission
D) Better Business Bureau
E) National Advertising Review Board

F) All of the above
G) B) and C)

Correct Answer

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A person's buying power is a function of


A) disposable income.
B) past income,natural resources,and financial resources.
C) wages,rents,and investments.
D) income,wealth,and credit.
E) discretionary income.

F) None of the above
G) A) and B)

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Consumerism is a


A) diverse group of individuals and organizations opposed to foreign producers that sell products in the United States that are much cheaper than those produced by U.S.manufacturers.
B) social movement that is trying to encourage consumer satisfaction.
C) social movement that is reorganizing the Council of Better Business Bureaus.
D) diverse group of individuals and organizations attempting to protect the rights of consumers.
E) social movement that provides consumers with means for expressing satisfaction and expressing their gratitude to producers.

F) A) and D)
G) C) and D)

Correct Answer

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Consumer confidence is at a low during periods of


A) recession.
B) prosperity.
C) recovery.
D) slowdown.
E) depression.

F) B) and D)
G) A) and B)

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Pure competition is a common competitive environment.

A) True
B) False

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Toyota has developed aluminum car bodies that are 100 percent recyclable and light enough to help conserve fuel.What kind of response is this to environmental forces?


A) Proactive
B) Competitive
C) Reactive
D) Inactive
E) Controllable

F) A) and C)
G) None of the above

Correct Answer

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A

Wealth enables consumers to gain buying power.

A) True
B) False

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What is the most important factor in distinguishing disposable income from income?


A) Taxes
B) Housing
C) Employment levels
D) Consumer spending
E) Saving

F) B) and C)
G) C) and D)

Correct Answer

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Of all the federal regulatory units,the ____ most heavily influences marketing activities.


A) Food and Drug Administration (FDA)
B) Federal Communications Commission (FCC)
C) Enviornmental Protection Agency (EPA)
D) Federal Trade Commission (FTC)
E) Federal Power Commission (FPC)

F) B) and E)
G) A) and E)

Correct Answer

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The Council of Better Business Bureaus and the FTC make up the National Advertising Review Board (NARB).

A) True
B) False

Correct Answer

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Governments are big buyers,and the people who hold political offices often determine how much is purchased.

A) True
B) False

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True

After Home Depot gathers information related to its marketing environment,it attempts to define current environmental changes and predict future changes.This determines possible opportunities and threats facing the company.It illustrates the process that is called


A) environmental scanning.
B) survey of environment.
C) marketing.
D) environmental analysis.
E) marketing information processing.

F) B) and C)
G) C) and D)

Correct Answer

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The accumulation of past income,natural resources,and financial resources is known as


A) income.
B) collected income.
C) credit.
D) wealth.
E) savings.

F) None of the above
G) B) and D)

Correct Answer

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The FTC can issue a cease-and-desist order,which is an injunction to


A) report to the FTC immediately.
B) stop doing whatever caused the complaint.
C) appear before the courts.
D) pay for damages caused by negligence of the firm.
E) close down the firm until further notice.

F) B) and E)
G) B) and C)

Correct Answer

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Use the following to answer the questions. A new U.S.automobile company,Specialty Motors,was established in 2004.In 2008,a recession caused disposable income to decline,and the annual amount of dollars spent by consumers for automobiles dropped drastically.Specialty Motors faced the problem of trying to determine whether the economy would turn toward prosperity or toward depression.No matter what happened,Specialty Motors was also worried about an impending global steel shortage,which would make a big difference in its future marketing plans.The economy might recover from the recession,but the automobile makers might be forced to ask consumers to curtail consumption just when the hope of a better year was finally in sight.All in all,the future looked dismal for Specialty Motors. -Refer to Scenario 3.2.In what type of competitive structure is Specialty Motors operating?


A) Monopoly
B) Oligopoly
C) Monopolistic competition
D) Perfect competition
E) Monopsony

F) A) and B)
G) A) and C)

Correct Answer

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Which category of income are marketers most interested in?


A) Wealth
B) Disposable income
C) Discretionary income
D) Total income
E) Extra income

F) C) and D)
G) B) and D)

Correct Answer

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A monopoly exists when a firm with many potential competitors attempts to develop a marketing strategy to differentiate its products.

A) True
B) False

Correct Answer

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Disposable income is used to pay taxes,spend,and save.

A) True
B) False

Correct Answer

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False

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