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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 131

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A major characteristic of a compressed workweek is that:

A) workers receive the same pay for fewer hours of work.
B) the pace of work is increased so that workers perform the same amount of work in fewer hours.
C) employees work fewer days each week,but work more hours each workday.
D) two or more part-time workers are hired to fill each full-time position.

E) None of the above
F) A) and B)

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Question 132

Multiple Choice

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Jorge Martinez hates to do performance appraisals of his subordinates because he always struggles when he has to evaluate their performance.In order to make the actual performance evaluations a better experience for all,Jorge should:

A) base his evaluation on a written test.
B) use a democratic approach and let the employees evaluate each other.
C) set performance standards that are reasonable,understandable,and measurable,then clearly communicate these standards to his subordinates.
D) use the principle of motion economy to break down each subordinate's job into a series of steps that can be easily evaluated and compared to ideal performance standards.

E) C) and D)
F) B) and D)

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Question 133

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Managers at the Allerton Bank get a performance appraisal one time each year.The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level.This type of evaluation is known as a(n) :

Today's workers tend to be very loyal,as evidenced by declining turnover rates in most industries.

According to the material in the Connecting with Small Business box in,which of the following statements about recruiting workers for a small business is the most accurate?

Flextime plans are particularly well suited for workers on an assembly line.

A major purpose of employee orientation programs is to:

Mallard's Department Store typically sells over a third of all its merchandise in the last two months of the year.Management has found that it must hire __________ workers during this period of increased business to supplement its permanent employees.

According to the Connecting Across Borders box,titled,"Coping with Cultural Challenges",companies must consider a number of compensation related issues for employees who work abroad.These may include currency conversion issues,special concessions such as travel and housing allowances,differences in health care standards in different countries,and even vacation benefits.

The U.S.Supreme Court has ruled that women cannot be barred from "men only" clubs where,in the past,business contacts are often made and business activity occurs.

Bob says he has achieved his "dream job".As an engineer for a major defense systems company,he is responsible for using sophisticated airplane and weaponry equipment that creates the exact conditions that a professional may experience if he/she uses the equipment in a real-life situation.He spends several hours each day performing ___________.

Sick-leave pay,vacation pay,pension plans,and health plans that provide additional compensation to employees are called:

Tyrone recently earned his license to sell real estate in Indiana,and has interviewed with several agencies in an attempt to find a job.All have told him that his income will be based on a percentage of his real estate sales for the month.Tyrone will be paid:

The _______________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.

Most management training programs include methods such as on-the-job coaching,understudy positions,and off-the-job courses and training.

Top level managers can benefit from having their performance evaluated by subordinates.

Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as:

Which of the following is an external recruitment source?

Crocker Enterprises conducts thorough background investigations of its prospective employees.The purpose of such investigations is to:

At Washington Seat Belt Industries,new workers are immediately assigned to jobs.They learn by doing the actual work and by watching longer-term employees.This company uses a policy of: