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Exam 1: Managing Human Resources

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Question 61

Multiple Choice

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Which of the following is one of the four principles that guides how ethical companies act?

A) short change customers and vendors
B) perform only in ways that benefit the company
C) have a sense of purpose or vision that employees value and use
D) only permit top management to take responsibility for the company
E) emphasize fairness only if it suits the company

F) A) and B)
G) A) and C)

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Question 62

Multiple Choice

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In the context of human resource management,human capital refers to the

A) wages,benefits,and other costs incurred in support of HR functions in an organization.
B) cash,equipment,technology,and facilities that an organization uses.
C) tax-deferred value of an employee's 401(k) plan.
D) organization's employees,which add economic value to the company.
E) total budget allocated to the HR department in an organization.

F) B) and C)
G) A) and D)

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Question 63

Multiple Choice

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Which of the following best describes evidence-based HR?

Charles heads the human resource department at technology development company Schultz Inc.There,he monitors trends of the labor markets in Schultz's industry.Studying the trends,Charles realizes the company is likely going to need more sources of employees skilled in robotics.He gathers information about the best robotics training programs in the regions where the company operates.Then he applies that information to build connections with selected schools,thereby resolving a recruitment problem before it becomes serious.This scenario illustrates Charles's competency in

Briefly describe the nine categories of HRM competencies that the Society for Human Resource Management found to be associated with success.Provide an example of a behavior for each.

How can an HR department that is considered its company's strategic partner help the company gain a competitive advantage?

HR competencies are the sets of knowledge and skills associated with successful human resource management.

Greater concern for innovation and quality has shifted the job trend to using more broadly defined jobs.

An organization makes selection decisions in order to add employees to its workforce,as well as to transfer existing employees to new positions.

Patrick,an employee at Jones Inc. ,was unhappy with the firm's existing project management system.Hence,he communicated this to the top management by expressing his complaints in an e-mail.According to the work of philosopher Immanuel Kant,Patrick applied his right of

List the qualities associated with human resources that help an organization gain a sustainable competitive advantage.

Edgar works at Alpha Inc.He is responsible for identifying individuals with skills required for the various roles in the organization.Which of the following human resource management practices is being performed by Edgar?

If a company,as part of its job redesign program,plans to set up teams to manufacture products,which of the following programs might it offer to help employees learn the ins and outs of effective teamwork?

At Tech Scale Inc. ,a company that deals in software products,employees often complain about the lack of clarity regarding the tasks they are required to perform.Often there are two employees working on overlapping tasks,while some tasks are not designated to any employee.Though employees are satisfied with the pay and work culture,this aspect of their work environment has led to a lot of conflict in the workplace.From the information provided,this complaint of the employees can be closely linked to which of the following HR functions?

Heather is a benefits specialist at McCoy Manufacturing.She negotiates contracts for insurance,retirement plans,and other employee benefits in order to get the best possible deal while meeting all legal requirements.She understands the details of each benefit and is able to help employees understand the value of their benefits.This scenario illustrates Heather's competency in the area of

Fiona,a manager at Norman Corp. ,is responsible for workforce analytics in the organization.Her supervisor,Martin,argues it is an unnecessary expense as he believes that collecting employee-related information is just an administrative responsibility.Which of the following statements,if true,would weaken Martin's argument?