Question 1

Which of the following is an essential characteristic of great companies, according to Collins and Porras?

Accepted Answer

A)   They have a core focus on beating the competition.
B)   They have core values.
C)   They know what their core values are.
D)   They live by their core values.
E)   They know what their core values mean.F) B) and C)
G) A) and D)

Question 2

Needs that customers acknowledge and try to satisfy are

Accepted Answer

A)   unarticulated.
B)   articulated.
C)   proactive changes.
D)   adaptations.
E)   required.F) All of the above
G) None of the above

Question 3

Explain at least three technology acquisition alternatives.

Accepted Answer

Three tech...

Question 4

Which of the following is an advantage of purchasing technology already available in products or processes?

Accepted Answer

A)   It is simple to implement and cost-effective.
B)   The technology is proprietary and provides competitive advantage.
C)   It speeds up the purchasing firm's learning curve.
D)   It helps improve the purchasing firm's internal development capabilities.
E)   The purchasing firm gains control and ownership over the desired technology.F) D) and E)
G) B) and C)

Question 5

_____ have proved effective but offer a strategic advantage because not everyone uses them.

Accepted Answer

A)   Base technologies
B)   Emerging technologies
C)   Key technologies
D)   Elevated technologies
E)   Pacing technologiesF) C) and E)
G) B) and C)

Question 6

Discuss the three broad types of organizations with regard to technology adoption.

Accepted Answer

With regard to techn...

Question 7

Based on the scenario, which method of acquiring technology does Lara favor?

Accepted Answer

A)   internal development
B)   licensing
C)   franchising
D)   purchase
E)   research partnershipF) A) and E)
G) C) and D)

Question 8

Which of the following is an advantage of internal development as a means of acquiring new technology?

Accepted Answer

A)   It is simple to implement and cost-effective.
B)   The costs associated with new technology development can be shared by two or more firms.
C)   It permits firms to access unique technology for a minimal fee.
D)   The technology is proprietary and it provides a competitive edge.
E)   It does not require firms to maintain a large staff.F) A) and D)
G) B) and E)

Question 9

During the unfreezing stage of the three-stage model to manage resistance against change, management

Accepted Answer

A)   strengthens the new behaviors that support the change.
B)   creates new behaviors that are as rigid as the old ones.
C)   establishes a vision of where the company is heading.
D)   realizes that the past ways of thinking, feeling, and doing things are so obsolete.
E)   implements control systems that support the change.F) B) and D)
G) B) and E)

Question 10

Discuss the four basic types of organizational development.

Accepted Answer

Organization development OD) is a system...

Question 11

Which of the following forms of organization development interventions involves improving conflict resolution, team building, communication, and leadership?

Accepted Answer

A)   marketing intervention
B)   strategic intervention
C)   sociotechnical intervention
D)   human process intervention
E)   technostructural interventionF) B) and C)
G) A) and B)

Question 12

Describe any two effective approaches to managing resistance and enlisting cooperation.

Accepted Answer

Answers may vary. Two of the e...

Question 13

Vanessa, a secretary at a law firm, had a comfortable job with fixed working hours. Suddenly, her boss informed her that starting next week, she would be required to work extra hours. He said that the firm had received many new clients and so the workload had increased. However, he reassured her that she would be paid more for the extra work. Taken aback by the unanticipated change, Vanessa refused to comply with her boss's wishes. Which of the following is a reason why she resisted the change? rev: 02_10_2016_QC_CS-41447

Accepted Answer

A)   Vanessa had formed a different assessment of the proposed change.
B)   The change was unexpected and took Vanessa by surprise.
C)   Vanessa did not understand why the change was being implemented.
D)   The timing of the change was wrong from the company's perspective.
E)   Vanessa felt that the change was not in her best interest.F) B) and E)
G) C) and E)

Question 14

In this scenario, your manager's role would be described as the

Accepted Answer

A)   product champion.
B)   executive champion.
C)   venture capitalist.
D)   technical innovator.
E)   category captain.F) None of the above
G) All of the above

Question 15

Which of the following is true of development projects?

Accepted Answer

A)   The teams involved in development projects are isolated from suppliers and customers.
B)   They are given a lot of time and other resources to develop a product.
C)   They work against the philosophy of continuous improvement.
D)   The members of a development project pursue different and conflicting goals.
E)   They feature a cross-functional team that works together on an overall concept.F) A) and B)
G) None of the above

Question 16

Which of the following practices will lead to sustained, superior performance in organizations?

Accepted Answer

A)   limiting the exchange of information within the organization
B)   fine-tuning strategies continually based on marketplace changes
C)   pursuing strategies that focus on competitors
D)   limiting the decision-making authority to the top management
E)   believing that only one goal can be attained at a timeF) A) and B)
G) B) and D)

Question 17

Development projects are focused on creating a new product or process.

Accepted Answer

A) True 
 B)False

Question 18

Even though the research and development team of Orbiton Computer Inc. came up with promising technological innovations, the innovations could not be commercialized because the employees on the floor lacked the skills to implement or execute them. Thus, Orbiton Computer's failure can be attributed to the lack of

Accepted Answer

A)   organizational suitability.
B)   technological feasibility.
C)   market responsiveness.
D)   internal capabilities.
E)   economic viability.F) B) and D)
G) A) and B)

Question 19

_____ can help organizations recoup the costs of their investments in technological innovations.

Accepted Answer

A)   Copyrights only
B)   Patents only
C)   Patents and copyrights
D)   Neither patents nor copyrights
E)   Sales of copyrightsF) A) and E)
G) A) and C)

Question 20

Which of the following is a disadvantage of acquiring new technology through internal development?

Accepted Answer

A)   It makes a firm dependent on other firms.
B)   The developed technology will not provide a competitive advantage.
C)   The developed technology will not be exclusive to the firm.
D)   It can result in high coordination costs.
E)   It requires additional staff and funding for long periods.F) C) and E)
G) B) and E)

Exam 15: Innovating and Changing

Based on the scenario, which method of acquiring technology does Lara favor?

Correct Answer
verified

Which of the following is a disadvantage of acquiring new technology through internal development?

Correct Answer
verified

In this scenario, your manager's role would be described as the

Correct Answer
verified

Which of the following is an essential characteristic of great companies, according to Collins and Porras?

Correct Answer
verified

Which of the following forms of organization development interventions involves improving conflict resolution, team building, communication, and leadership?

Correct Answer
verified

Explain at least three technology acquisition alternatives.

Correct Answer
verified
Three tech...
View Answer

Correct Answer
verified

Which of the following is an advantage of internal development as a means of acquiring new technology?

Correct Answer
verified

Which of the following practices will lead to sustained, superior performance in organizations?

Correct Answer
verified

During the unfreezing stage of the three-stage model to manage resistance against change, management

Correct Answer
verified

Discuss the three broad types of organizations with regard to technology adoption.

Correct Answer
verified
With regard to techn...
View Answer

Which of the following is an advantage of purchasing technology already available in products or processes?

Correct Answer
verified

Describe any two effective approaches to managing resistance and enlisting cooperation.

Correct Answer
verified
Answers may vary. Two of the e...
View Answer

Which of the following is true of development projects?

Correct Answer
verified

_____ have proved effective but offer a strategic advantage because not everyone uses them.

Correct Answer
verified

_____ can help organizations recoup the costs of their investments in technological innovations.

Correct Answer
verified

Correct Answer
verified

Development projects are focused on creating a new product or process.

Correct Answer
verified

Discuss the four basic types of organizational development.

Correct Answer
verified
Organization development OD) is a system...
View Answer

Needs that customers acknowledge and try to satisfy are

Correct Answer
verified

Exam 15: Innovating and Changing

Based on the scenario, which method of acquiring technology does Lara favor?

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of acquiring new technology through internal development?

Correct AnswerverifiedShow Answer

In this scenario, your manager's role would be described as the

Correct AnswerverifiedShow Answer

Which of the following is an essential characteristic of great companies, according to Collins and Porras?

Correct AnswerverifiedShow Answer

Which of the following forms of organization development interventions involves improving conflict resolution, team building, communication, and leadership?

Correct AnswerverifiedShow Answer

Explain at least three technology acquisition alternatives.

Correct AnswerverifiedThree tech...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Which of the following is an advantage of internal development as a means of acquiring new technology?

Correct AnswerverifiedShow Answer

Which of the following practices will lead to sustained, superior performance in organizations?

Correct AnswerverifiedShow Answer

During the unfreezing stage of the three-stage model to manage resistance against change, management

Correct AnswerverifiedShow Answer

Discuss the three broad types of organizations with regard to technology adoption.

Correct AnswerverifiedWith regard to techn...View AnswerShow Answer

Which of the following is an advantage of purchasing technology already available in products or processes?

Correct AnswerverifiedShow Answer

Describe any two effective approaches to managing resistance and enlisting cooperation.

Correct AnswerverifiedAnswers may vary. Two of the e...View AnswerShow Answer

Which of the following is true of development projects?

Correct AnswerverifiedShow Answer

_____ have proved effective but offer a strategic advantage because not everyone uses them.

Correct AnswerverifiedShow Answer

_____ can help organizations recoup the costs of their investments in technological innovations.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Development projects are focused on creating a new product or process.

Correct AnswerverifiedShow Answer

Discuss the four basic types of organizational development.

Correct AnswerverifiedOrganization development OD) is a system...View AnswerShow Answer

Needs that customers acknowledge and try to satisfy are

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Three tech...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
With regard to techn...
View Answer

Correct Answer
verified

Correct Answer
verified
Answers may vary. Two of the e...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Organization development OD) is a system...
View Answer

Correct Answer
verified