Question 1

The _____ is an itemized financial statement of the income and expenses of a company's operations.

Accepted Answer

A)   balanced scorecard
B)   current ratio
C)   return on investment
D)   balance sheet
E)   profit and loss statementF) A) and B)
G) A) and C)

Question 2

Kylie, a manager, is in charge of production at Iris Inc. Part of her job is to ensure that the components for surgical devices are extremely accurate. In fact, it is important that they are perfectly produced. When Kylie concentrates on the significant deviations from established standards, she is using the

Accepted Answer

A)   balance sheet.
B)   management myopia.
C)   employment relationship.
D)   principle of exception.
E)   balance scorecard.F) A) and D)
G) B) and D)

Question 3

When supervisors monitor behavior, they are exercising

Accepted Answer

A)   feedforward control.
B)   concurrent control.
C)   forward control.
D)   feedback control.
E)   external control.F) All of the above
G) None of the above

Question 4

Six sigma companies have a high level of product or service defects.

Accepted Answer

A) True 
 B)False

Question 5

Policies restricting workplace romance, tattoos and body art, and public disclosure of corporate information are examples of _____ control.

Accepted Answer

A)   social
B)   feedback
C)   concurrent
D)   feedforward
E)   clanF) A) and D)
G) None of the above

Question 6

When managers use measures that make them look good, they are demonstrating which "deadly sin?"

Accepted Answer

A)   vanity
B)   pettiness
C)   provincialism
D)   inanity
E)   narcissismF) A) and C)
G) C) and D)

Question 7

An)  _____ is the charge by one unit in the organization for a good or service that it supplies to another unit of the same organization.

Accepted Answer

A)   market control
B)   transfer price
C)   outsource item
D)   bureaucratic control
E)   balanced scorecardF) A) and D)
G) B) and C)

Question 8

When a control system prompts employees to do only tasks required in their formal job descriptions, it causes

Accepted Answer

A)   excessive subordination.
B)   tactical behaviors.
C)   rigid bureaucratic behaviors.
D)   resistance to supervision.
E)   resistance to change.F) B) and E)
G) A) and B)

Question 9

_____ are targets that establish desired performance levels, motivate performance, and serve as benchmarks against which to assess actual performance.

Accepted Answer

A)   Skunkworks
B)   Liabilities
C)   Management audits
D)   Gatekeepers
E)   StandardsF) C) and D)
G) A) and B)

Question 10

At Wodehouse Corp., a rule has been made instructing all assembly workers to arrive early for their shift in order to wear specialized gear because the products are very sensitive to external particles. These products are assembled in a controlled environment. This requirement reflects _____ control.

Accepted Answer

A)   feedback
B)   specialist
C)   feedforward
D)   operator
E)   concurrentF) A) and E)
G) A) and D)

Question 11

________ is the name of the most common liquidity ratio, current assets to current liabilities.

Accepted Answer

A)   Debt-equity ratio
B)   Current ratio
C)   Profit and loss ratio
D)   Return on investment ratio
E)   Stockholders' equity ratioF) B) and C)
G) A) and B)

Question 12

Which of the following statements is true of bureaucratic control?

Accepted Answer

A)   It does not assume that the interests of the organization and individuals naturally diverge.
B)   It is based on the idea that employees may share the values, expectations, and goals of the organization and act in accordance with them.
C)   It involves the use of pricing mechanisms and exchange relationships to regulate activities within organizations.
D)   It is based on interpersonal processes of organization culture, leadership, and groups and teams.
E)   It works best where tasks are certain and workers are independent.F) B) and C)
G) C) and D)

Question 13

________ is an evaluation of the effectiveness and efficiency of various systems within an organization.

Accepted Answer

A)   A standard
B)   A management audit
C)   An innovation catalyst
D)   A budget
E)   A profit and loss statementF) A) and C)
G) A) and E)

Question 14

_____ refers to the situation when managers focus on short-term earnings and profits at the expense of their longer-term strategic obligations.

Accepted Answer

A)   Return on investment
B)   Management audit
C)   Balanced scorecard
D)   Management myopia
E)   ProvincialismF) C) and E)
G) None of the above

Question 15

The _____ can frequently cause irreparable damage to organizations.

Accepted Answer

A)   firm's expectations
B)   lack of controls
C)   agreed-upon standards
D)   commitment to integrity
E)   grapevineF) A) and C)
G) A) and E)

Question 16

During challenging times when resources are limited and budgets need to be stretched, _____ control becomes even more important for survival.

Accepted Answer

A)   individual
B)   managerial
C)   consumer
D)   customer
E)   stakeholderF) D) and E)
G) A) and B)

Question 17

Which type of control is future oriented and aims to prevent problems before they arise?

Accepted Answer

A)   feedback control
B)   specialist control
C)   feedforward control
D)   operator control
E)   concurrent controlF) B) and E)
G) D) and E)

Question 18

What are some of the signs that a company lacks controls?

Accepted Answer

Some signs...

Question 19

The concept of _____ not only has become more popular in organizations but also has become a necessary aspect of a manager's repertoire of control.

Accepted Answer

A)   denial
B)   consent
C)   empowerment
D)   veto
E)   cooperationF) A) and B)
G) All of the above

Question 20

An)  _______ is an evaluation conducted by one organization of another organization.

Accepted Answer

A)   external audit
B)   market control
C)   clan control
D)   budget
E)   activity-based costingF) None of the above
G) C) and D)

Exam 14: Managerial Control

The concept of _____ not only has become more popular in organizations but also has become a necessary aspect of a manager's repertoire of control.

Correct Answer
verified

When a control system prompts employees to do only tasks required in their formal job descriptions, it causes

Correct Answer
verified

When managers use measures that make them look good, they are demonstrating which "deadly sin?"

Correct Answer
verified

________ is the name of the most common liquidity ratio, current assets to current liabilities.

Correct Answer
verified

_____ are targets that establish desired performance levels, motivate performance, and serve as benchmarks against which to assess actual performance.

Correct Answer
verified

Policies restricting workplace romance, tattoos and body art, and public disclosure of corporate information are examples of _____ control.

Correct Answer
verified

An) _____ is the charge by one unit in the organization for a good or service that it supplies to another unit of the same organization.

Correct Answer
verified

An) _______ is an evaluation conducted by one organization of another organization.

Correct Answer
verified

_____ refers to the situation when managers focus on short-term earnings and profits at the expense of their longer-term strategic obligations.

Correct Answer
verified

Which type of control is future oriented and aims to prevent problems before they arise?

Correct Answer
verified

What are some of the signs that a company lacks controls?

Correct Answer
verified
Some signs...
View Answer

________ is an evaluation of the effectiveness and efficiency of various systems within an organization.

Correct Answer
verified

Six sigma companies have a high level of product or service defects.

Correct Answer
verified

Which of the following statements is true of bureaucratic control?

Correct Answer
verified

The _____ can frequently cause irreparable damage to organizations.

Correct Answer
verified

When supervisors monitor behavior, they are exercising

Correct Answer
verified

Correct Answer
verified

The _____ is an itemized financial statement of the income and expenses of a company's operations.

Correct Answer
verified

Correct Answer
verified

During challenging times when resources are limited and budgets need to be stretched, _____ control becomes even more important for survival.

Correct Answer
verified

Exam 14: Managerial Control

The concept of _____ not only has become more popular in organizations but also has become a necessary aspect of a manager's repertoire of control.

Correct AnswerverifiedShow Answer

When a control system prompts employees to do only tasks required in their formal job descriptions, it causes

Correct AnswerverifiedShow Answer

When managers use measures that make them look good, they are demonstrating which "deadly sin?"

Correct AnswerverifiedShow Answer

________ is the name of the most common liquidity ratio, current assets to current liabilities.

Correct AnswerverifiedShow Answer

_____ are targets that establish desired performance levels, motivate performance, and serve as benchmarks against which to assess actual performance.

Correct AnswerverifiedShow Answer

Policies restricting workplace romance, tattoos and body art, and public disclosure of corporate information are examples of _____ control.

Correct AnswerverifiedShow Answer

An) _____ is the charge by one unit in the organization for a good or service that it supplies to another unit of the same organization.

Correct AnswerverifiedShow Answer

An) _______ is an evaluation conducted by one organization of another organization.

Correct AnswerverifiedShow Answer

_____ refers to the situation when managers focus on short-term earnings and profits at the expense of their longer-term strategic obligations.

Correct AnswerverifiedShow Answer

Which type of control is future oriented and aims to prevent problems before they arise?

Correct AnswerverifiedShow Answer

What are some of the signs that a company lacks controls?

Correct AnswerverifiedSome signs...View AnswerShow Answer

________ is an evaluation of the effectiveness and efficiency of various systems within an organization.

Correct AnswerverifiedShow Answer

Six sigma companies have a high level of product or service defects.

Correct AnswerverifiedShow Answer

Which of the following statements is true of bureaucratic control?

Correct AnswerverifiedShow Answer

The _____ can frequently cause irreparable damage to organizations.

Correct AnswerverifiedShow Answer

When supervisors monitor behavior, they are exercising

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The _____ is an itemized financial statement of the income and expenses of a company's operations.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

During challenging times when resources are limited and budgets need to be stretched, _____ control becomes even more important for survival.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
verified
Some signs...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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