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How many phases are in a training program?


A) two
B) three
C) four
D) five
E) six

F) A) and B)
G) B) and E)

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In the context of selection, _____ tests measure a range of intellectual abilities, including verbal comprehension vocabulary, reading) and numerical aptitude mathematical calculations) .


A) cognitive ability
B) performance
C) personality
D) integrity
E) aptitude

F) B) and C)
G) A) and E)

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Which of the following is true of the provisions of the National Labor Relations Act passed in 1935?


A) Employers can fire workers who favor labor unions.
B) It established five unfair employer labor practices.
C) It created the Federal Labor Commission.
D) It declared labor organizations illegal.
E) Federal troops can be provided to put down labor strikes.

F) D) and E)
G) B) and D)

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Compare and contrast the three types of decisions that are crucial for designing an effective pay plan.

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Three types of decis...

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___________ requires covered employers to give employees 60 written days' notice of plant closings or mass layoffs.


A) Fair Labor Standards Act
B) Civil Rights Act
C) Worker Adjustment and Retraining Notification Act
D) Americans with Disabilities Act
E) Vocational Rehabilitation Act

F) C) and E)
G) B) and E)

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Which of the following is true of the provisions of the Employee Retirement Income Security Act ERISA) of 1974?


A) It requires employees to pursue workplace safety.
B) It states that pregnancy qualifies a woman to receive the same benefits that she would with any other disability.
C) It protects private pension programs from mismanagement.
D) It requires certain employers to provide health insurance to their employees.
E) It states that men and women should be paid equally for equal work.

F) D) and E)
G) B) and C)

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Which of the following steps is most likely to be taken by an organization when faced with a labor deficit?


A) They can make use of attrition to reduce the surplus.
B) They can outsource work to contractors.
C) They can offer outplacement to its employees.
D) They can begin downsizing.
E) They can lay off people for poor performance.

F) A) and E)
G) B) and E)

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Explain the factors that influence the wage mix.

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The wage mix is infl...

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The selection technique that involves asking each applicant the same questions and comparing their responses to a standardized set of answers is an)


A) structured interview.
B) nondirective interview.
C) termination interview.
D) invalid interview.
E) analytical interview.

F) A) and B)
G) A) and C)

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Managers must _____ the supply of labor, which refers to how many and what types of employees the organization actually will have.


A) evaluate
B) recruit
C) forecast
D) train
E) create

F) C) and E)
G) A) and D)

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In the context of training methods, _____ refers to assigning employees to different roles in the organization to broaden their experience and improve their skills.


A) role-playing
B) lecturing
C) needs assessment
D) adverse impact
E) job rotation

F) A) and D)
G) D) and E)

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Recent surveys suggest that employers place the greatest emphasis on responses to newspaper advertisements.

A) True
B) False

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In the context of incentive systems, which of the following is true of profit-sharing plans?


A) They reward individual performance.
B) They are used to reward employees for increasing productivity in areas under their control.
C) They are usually implemented in the division or the organization as a whole.
D) They are given on the basis of how a worker's performance measures against an objective standard.
E) They do not give all employees a stake in the company's success.

F) C) and D)
G) B) and E)

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An) _____ refers to a situation wherein workers go on strike to compel employers to agree to their terms.


A) wildcat strike
B) economic strike
C) arbitration strike
D) comparable worth
E) grievance procedure

F) C) and E)
G) C) and D)

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In the United States, demographic trends have contributed to a


A) shortage of skilled and poorly educated workers.
B) shortage of unskilled and highly educated workers.
C) shortage of skilled and highly educated workers.
D) shortage of unskilled and poorly educated workers.
E) shortage of job opportunities for skilled workers.

F) A) and E)
G) A) and B)

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In the context of strategic human resources management, people can increase _____ by helping lower costs, providing something unique to customers, or both.


A) buffering
B) value
C) motivation
D) turnover
E) benchmarking

F) A) and B)
G) A) and C)

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_____ appraisals involve judgments about employee performance.


A) Behavioral
B) Results
C) Administrative
D) Developmental
E) Trait

F) A) and B)
G) B) and C)

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What are the two purposes of performance appraisal?

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Performance appraisa...

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Which of the following laws has the manufacturing firm violated?


A) Age Discrimination in Employment Act
B) Worker Adjustment and Retraining Notification Act
C) Fair Labor Standards Act
D) Americans with Disabilities Act
E) Title VII of the 1964 Civil Rights Act

F) A) and C)
G) D) and E)

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_____ refers to laying off large numbers of managerial and other employees.


A) Downsizing
B) Outplacement
C) Employment-at-will
D) Termination
E) Recruitment

F) C) and D)
G) B) and E)

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