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_____ appraisals, although subjective, focus on observable aspects of performance.


A) Behavioral
B) Results
C) Administrative
D) Trait
E) Developmental

F) A) and C)
G) A) and E)

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What are the advantages and disadvantages of internal recruiting?

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The advantages of internal recruiting ar...

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An) ________ is the most common type of incentive plan. It compares a worker's performance against an objective standard with pay determined by his or her own performance.


A) profit-sharing plan
B) stock plan
C) gainsharing plan
D) individual plan
E) merit pay system

F) C) and D)
G) A) and B)

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When a software company developed a new phone, it determined how many production and marketing employees would be required for the launch. The company was involved in


A) demand forecasting.
B) outplacement.
C) performance appraisal.
D) job analysis.
E) training and development.

F) A) and B)
G) C) and D)

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Human resource planning involves _____ stages.


A) two
B) three
C) four
D) five
E) six

F) D) and E)
G) A) and B)

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______ is a seemingly neutral employment practice that has a disproportionately negative effect on a group protected by the Civil Rights Act.


A) Outplacement
B) Reliability
C) Validity
D) Employment-at-will
E) Adverse impact

F) B) and C)
G) A) and E)

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In the context of collective bargaining, workers are paid while they are on strike.

A) True
B) False

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_____ builds on recruiting and involves decisions about whom to hire.


A) Job analysis
B) Selection
C) Performance appraisal
D) Comparable worth
E) Diversity training

F) B) and D)
G) D) and E)

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Many companies that rely heavily on internal recruiting use an) _____ system to advertise open positions, and this includes a list of duties and the minimum skills and experience required.


A) labor supply
B) demand forecast
C) job-posting
D) reward
E) outplacement

F) C) and E)
G) All of the above

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Which of the following is a function of a job analysis?


A) to determine if recruiting should be done internally or externally
B) to determine the applicant's educational level
C) to provide a demographic profile of the "correct" candidate
D) to describe the skills and knowledge needed
E) to provide a basis for compensation to be paid

F) C) and D)
G) B) and E)

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In the context of the second problem in Scenario C, which of the following laws has the company violated?


A) Americans with Disabilities Act
B) Pregnancy Discrimination Act
C) Family and Medical Leave Act
D) Fair Labor Standards Act
E) Equal Pay Act

F) A) and C)
G) C) and D)

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A company uses its computerized human resources information system to analyze its past experience with turnover, terminations, retirement, promotions, and transfers. The company is estimating its _____ labor supply.


A) external
B) internal
C) future
D) global
E) current

F) A) and E)
G) A) and C)

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In the context of designing reward systems, internal factors affecting the wage mix include collective bargaining and legal requirements.

A) True
B) False

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A managerial performance test in which candidates participate in a variety of exercises and situations is known as an)


A) background check.
B) assessment center.
C) job analysis.
D) performance appraisal.
E) reference check.

F) C) and D)
G) D) and E)

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In the context of the first problem in Scenario C, which of the following laws has the company violated?


A) Americans with Disabilities Act
B) Pregnancy Discrimination Act
C) Family and Medical Leave Act
D) Fair Labor Standards Act
E) Equal Pay Act

F) None of the above
G) B) and D)

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Which of the following should be done when conducting a termination interview?


A) Tell the employee indirectly that he or she has been fired.
B) Rush the fired employee offsite as it becomes a security issue.
C) Allow time for debate during a termination session.
D) Fire people when they have just returned from a vacation.
E) Provide written explanations of severance benefits.

F) A) and B)
G) C) and D)

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Coaching-being trained by a superior-is usually the most effective and direct way to develop managers.

A) True
B) False

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What are the criteria that apply to the strategic impact of human resources?

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Firms can create a competitive...

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_____ plays a vital strategic role as organizations attempt to compete through people.


A) Organizational strategic planning
B) Human resource management
C) HRM environmental scanning
D) Human resources planning
E) Professional development

F) A) and B)
G) A) and C)

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_____ training provides employees with the skills and perspectives they need to collaborate with others.


A) Orientation
B) Team
C) Performance
D) Diversity
E) Needs

F) C) and D)
G) D) and E)

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