Question 1

Discuss how employees assess and, if necessary restore, equity.

Accepted Answer

The answer of Discuss how employees assess and, if necessary...

Question 2

In which order would expectancy theory place the following events?

Accepted Answer

A)   Outcome, performance, effort
B)   Performance, effort, outcome
C)   Effort, outcome, performance
D)   Performance, outcome, effort
E)   Effort, performance, outcomeF) A) and D)
G) B) and C)

Question 3

Ideal goals do not merely exhort employees in general terms to improve performance and start doing their best.

Accepted Answer

A) True 
 B)False

Question 4

The act of changing a task to make it inherently more rewarding, motivating, and satisfying for the concerned people is referred to as:

Accepted Answer

A)   task significance.
B)   job enrichment.
C)   task identity.
D)   job enlargement.
E)   halo effect.F) A) and B)
G) A) and E)

Question 5

Scenario B: Use the information in the following paragraph to answer the three questions that follow. Suppose that as a manager, you have a group of employees whom you find very difficult to motivate. One of them, a young man named Carlos, consistently tells you that he doesn't believe he will ever succeed. He regularly tells his colleagues that "no matter how well I do in this job, I'll never get a raise or promotion." Another named Susan simply does not care about any of the rewards that your organization offers and so she says, "it just isn't worth to work that hard!"
-On the basis of the given information, it would be most accurate to say that Carlos illustrates:

Accepted Answer

A)   high expectancy.
B)   low instrumentality.
C)   negative reinforcement.
D)   low equity.
E)   high empowerment.F) A) and E)
G) C) and E)

Question 6

The performance-to-outcome link in expectancy theory is called:

Accepted Answer

A)   valence.
B)   instrumentality.
C)   expectancy.
D)   equity.
E)   hygiene-motivation linkage.F) C) and D)
G) C) and E) B

Question 7

Negative reinforcement involves the threat of punishment by not delivering punishment when employees perform satisfactorily.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements regarding Maslow's need hierarchy is true?

Accepted Answer

A)   It is a complex and altogether accurate theory of motivation.
B)   It sensitizes managers to the importance of personal growth.
C)   It states that people are motivated to satisfy the higher needs before they try to satisfy the lower needs.
D)   It states that once a need is satisfied, it acts as a powerful motivator.
E)   It postulates that people have three basic sets of needs that can operate simultaneously.F) A) and D)
G) D) and E)

Question 9

Which of these is the highest level need in Maslow's hierarchy?

Accepted Answer

A)   Social
B)   Physiological
C)   Psychological
D)   Safety
E)   Self-actualizationF) A) and B)
G) B) and C)

Question 10

When positive reinforcement is employed:

Accepted Answer

A)   same behavior is likely to be repeated.
B)   desired behavior is less likely to be repeated.
C)   undesirable behavior is most likely to occur.
D)   negative behavior is likely to be repeated.
E)   employee retention is adversely affected.F) None of the above
G) A) and E)

Question 11

Low need for affiliation and moderate to high need for power are associated with managerial success.

Accepted Answer

A) True 
 B)False  True

Question 12

For motivation to be high:

Accepted Answer

A)   expectancy must be high.
B)   instrumentalities must be low.
C)   total valence of all outcomes must be low.
D)   goals should be unattainable.
E)   goals should conflict with people's personal values.F) A) and B)
G) B) and D)

Question 13

Ralph, the manager at Yellow Artistry, recently promoted two employees as their performance had greatly improved. This action is an example of:

Accepted Answer

A)   positive reinforcement.
B)   aversive consequence.
C)   glass ceiling.
D)   extinction.
E)   halo effect.F) D) and E)
G) C) and D)

Question 14

According to Herzberg, characteristics of the workplace termed hygiene factors will not necessarily motivate workers.

Accepted Answer

A) True 
 B)False

Question 15

People tend to accept and pursue goals more willingly if their boss sets goals for them rather than when they are involved in setting the goals.

Accepted Answer

A) True 
 B)False

Question 16

In job enrichment, workers are given additional tasks at the same level of responsibility.

Accepted Answer

A) True 
 B)False

Question 17

Vertical stretch goals are:

Accepted Answer

A)   subjective and not objective.
B)   the targets that merely exhort employees in general terms to improve performance.
C)   the goals that conflict with people's personal values and interests.
D)   the set of goals whose primary focus is to protect organizations from being sustainable.
E)   aligned with current activities, including productivity and financial results.F) C) and E)
G) C) and D)

Question 18

Negative reinforcement refers to applying a(n)  _____ consequence.

Accepted Answer

A)   desirable
B)   valued
C)   undesirable
D)   neutral
E)   beneficialF) A) and D)
G) D) and E)

Question 19

The process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization is known as:

Accepted Answer

A)   empowerment.
B)   job enlargement.
C)   growth need strength.
D)   task significance.
E)   task identity.F) A) and C)
G) A) and B)

Question 20

Applying a consequence that decreases the likelihood that the person will repeat the behavior that led to it is referred to as extinction.

Accepted Answer

A) True 
 B)False  False

Exam 11: Motivating People

Discuss how employees assess and, if necessary restore, equity.

Correct Answer
verified

In which order would expectancy theory place the following events?

Correct Answer
verified

Ideal goals do not merely exhort employees in general terms to improve performance and start doing their best.

Correct Answer
verified

The act of changing a task to make it inherently more rewarding, motivating, and satisfying for the concerned people is referred to as:

Correct Answer
verified

Correct Answer
verified

The performance-to-outcome link in expectancy theory is called:

Correct Answer
verified
B

Negative reinforcement involves the threat of punishment by not delivering punishment when employees perform satisfactorily.

Correct Answer
verified

Which of the following statements regarding Maslow's need hierarchy is true?

Correct Answer
verified

Which of these is the highest level need in Maslow's hierarchy?

Correct Answer
verified

When positive reinforcement is employed:

Correct Answer
verified

Low need for affiliation and moderate to high need for power are associated with managerial success.

Correct Answer
verified
True

For motivation to be high:

Correct Answer
verified

Ralph, the manager at Yellow Artistry, recently promoted two employees as their performance had greatly improved. This action is an example of:

Correct Answer
verified

According to Herzberg, characteristics of the workplace termed hygiene factors will not necessarily motivate workers.

Correct Answer
verified

People tend to accept and pursue goals more willingly if their boss sets goals for them rather than when they are involved in setting the goals.

Correct Answer
verified

In job enrichment, workers are given additional tasks at the same level of responsibility.

Correct Answer
verified

Vertical stretch goals are:

Correct Answer
verified

Negative reinforcement refers to applying a(n) _____ consequence.

Correct Answer
verified

The process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization is known as:

Correct Answer
verified

Applying a consequence that decreases the likelihood that the person will repeat the behavior that led to it is referred to as extinction.

Correct Answer
verified
False

Exam 11: Motivating People

Discuss how employees assess and, if necessary restore, equity.

Correct AnswerverifiedShow Answer

In which order would expectancy theory place the following events?

Correct AnswerverifiedShow Answer

Ideal goals do not merely exhort employees in general terms to improve performance and start doing their best.

Correct AnswerverifiedShow Answer

The act of changing a task to make it inherently more rewarding, motivating, and satisfying for the concerned people is referred to as:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The performance-to-outcome link in expectancy theory is called:

Correct AnswerverifiedB

Negative reinforcement involves the threat of punishment by not delivering punishment when employees perform satisfactorily.

Correct AnswerverifiedShow Answer

Which of the following statements regarding Maslow's need hierarchy is true?

Correct AnswerverifiedShow Answer

Which of these is the highest level need in Maslow's hierarchy?

Correct AnswerverifiedShow Answer

When positive reinforcement is employed:

Correct AnswerverifiedShow Answer

Low need for affiliation and moderate to high need for power are associated with managerial success.

Correct AnswerverifiedTrue

For motivation to be high:

Correct AnswerverifiedShow Answer

Ralph, the manager at Yellow Artistry, recently promoted two employees as their performance had greatly improved. This action is an example of:

Correct AnswerverifiedShow Answer

According to Herzberg, characteristics of the workplace termed hygiene factors will not necessarily motivate workers.

Correct AnswerverifiedShow Answer

People tend to accept and pursue goals more willingly if their boss sets goals for them rather than when they are involved in setting the goals.

Correct AnswerverifiedShow Answer

In job enrichment, workers are given additional tasks at the same level of responsibility.

Correct AnswerverifiedShow Answer

Vertical stretch goals are:

Correct AnswerverifiedShow Answer

Negative reinforcement refers to applying a(n) _____ consequence.

Correct AnswerverifiedShow Answer

The process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization is known as:

Correct AnswerverifiedShow Answer

Applying a consequence that decreases the likelihood that the person will repeat the behavior that led to it is referred to as extinction.

Correct AnswerverifiedFalse

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B

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True

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False