Question 1

Stretch goals are best defined as:

Accepted Answer

A)   the targets that are exceptionally demanding and novel.
B)   the set of goals whose primary focus is to protect organizations from being sustainable.
C)   the targets that merely exhort employees in general terms to improve performance and start doing their best.
D)   the goals that conflict with people's personal values and interests.
E)   the goals that are high enough to inspire better performance but at the same time are always unattainable.F) A) and E)
G) A) and D)

Question 2

For leaders and managers in the United States, the need for achievement is important, but this need is not universally important.

Accepted Answer

A) True 
 B)False

Question 3

The act of administering an aversive consequence is referred to as:

Accepted Answer

A)   groupthink.
B)   punishment.
C)   positive reinforcement.
D)   negative reinforcement.
E)   free riding.F) B) and C)
G) D) and E)

Question 4

In contrast to reinforcement theory, expectancy theory:

Accepted Answer

A)   describes the processes by which factors in the work environment affect people's behavior.
B)   considers some of the cognitive processes that go on in people's heads.
C)   focuses on tools such as punishments and extinctions.
D)   does not look at individual performance of employees.
E)   has a positive effect on employee retention.F) D) and E)
G) A) and E)

Question 5

Organizational behavior modification focuses on influencing behavior.

Accepted Answer

A) True 
 B)False

Question 6

Positive reinforcement involves applying a consequence that increases the likelihood that the person will repeat the behavior that led to it.

Accepted Answer

A) True 
 B)False

Question 7

The most important needs for managers, according to McClelland, are the needs for:

Accepted Answer

A)   achievement, affiliation, and power.
B)   existence, relatedness, and growth.
C)   motivation and hygiene.
D)   equity and fair treatment.
E)   self-actualization and ego.F) D) and E)
G) A) and E)

Question 8

The act of giving people additional tasks at the same time to alleviate boredom is referred to as:

Accepted Answer

A)   job enrichment.
B)   task significance.
C)   job enlargement.
D)   task identity.
E)   social loafing.F) B) and D)
G) C) and E)

Question 9

Horizontal stretch goals are:

Accepted Answer

A)   subjective and not objective.
B)   the targets that merely exhort employees in general terms to improve performance.
C)   the goals that conflict with people's personal values and interests.
D)   the set of goals whose primary focus is to protect organizations from being sustainable.
E)   involve people's professional development.F) A) and E)
G) All of the above

Question 10

A psychological contract refers to a set of perceptions of what employees think their employers owe them and not vice versa.

Accepted Answer

A) True 
 B)False

Question 11

Distinguish between positive reinforcement and negative reinforcement. Provide examples of each.

Accepted Answer

The answer of Distinguish between positive reinforcement and negative reinforcement....

Question 12

The theory proposing that people will behave based on their perceived likelihood that their effort will lead to a certain outcome and on how highly they value that outcome is known as:

Accepted Answer

A)   expectancy theory.
B)   reinforcement theory.
C)   path-goal theory.
D)   equity theory.
E)   law of effect.F) All of the above
G) D) and E)

Question 13

Alderfer's ERG theory primarily focuses on:

Accepted Answer

A)   existence needs, relatedness needs, and growth needs.
B)   existentialism, relativity, and governance.
C)   employment, recruitment, and gain sharing.
D)   Team members realize satisfaction of their family needs.
E)   expectancy, risk, and growth.F) All of the above
G) A) and B)

Question 14

Managers should reward employees for multitasking.

Accepted Answer

A) True 
 B)False

Question 15

Herzberg's theory describing hygiene and motivators as factors affecting people's work motivation and satisfaction is referred to as the:

Accepted Answer

A)   equity theory.
B)   expectancy theory.
C)   path-goal theory.
D)   two-factor theory.
E)   hierarchy of needs theory.F) B) and D)
G) A) and B)

Question 16

Scenario B: Use the information in the following paragraph to answer the three questions that follow. Suppose that as a manager, you have a group of employees whom you find very difficult to motivate. One of them, a young man named Carlos, consistently tells you that he doesn't believe he will ever succeed. He regularly tells his colleagues that "no matter how well I do in this job, I'll never get a raise or promotion." Another named Susan simply does not care about any of the rewards that your organization offers and so she says, "it just isn't worth to work that hard!"
-On the basis of the given information, it would be most accurate to say that Susan illustrates:

Accepted Answer

A)   high expectancy.
B)   high instrumentality.
C)   negative valence.
D)   low equity.
E)   low equityF) B) and D)
G) C) and D)

Question 17

An expectancy can be high as well as low.

Accepted Answer

A) True 
 B)False

Question 18

According to Hackman and Oldham model of job enrichment, people will perform better when they feel responsible.

Accepted Answer

A) True 
 B)False

Question 19

It is important to establish a single productivity goal if there are many important dimensions of performance.

Accepted Answer

A) True 
 B)False

Question 20

_____ means that jobs are restructured or redesigned by adding higher levels of responsibility.

Accepted Answer

A)   Job enrichment
B)   Task identity
C)   Task significance
D)   Negative reinforcement
E)   Procedural justiceF) C) and E)
G) All of the above

Exam 11: Motivating People

The act of giving people additional tasks at the same time to alleviate boredom is referred to as:

Correct Answer
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Correct Answer
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For leaders and managers in the United States, the need for achievement is important, but this need is not universally important.

Correct Answer
verified

Positive reinforcement involves applying a consequence that increases the likelihood that the person will repeat the behavior that led to it.

Correct Answer
verified

Managers should reward employees for multitasking.

Correct Answer
verified

A psychological contract refers to a set of perceptions of what employees think their employers owe them and not vice versa.

Correct Answer
verified

Organizational behavior modification focuses on influencing behavior.

Correct Answer
verified

Distinguish between positive reinforcement and negative reinforcement. Provide examples of each.

Correct Answer
verified

Stretch goals are best defined as:

Correct Answer
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Herzberg's theory describing hygiene and motivators as factors affecting people's work motivation and satisfaction is referred to as the:

Correct Answer
verified

According to Hackman and Oldham model of job enrichment, people will perform better when they feel responsible.

Correct Answer
verified

The theory proposing that people will behave based on their perceived likelihood that their effort will lead to a certain outcome and on how highly they value that outcome is known as:

Correct Answer
verified

_____ means that jobs are restructured or redesigned by adding higher levels of responsibility.

Correct Answer
verified

Alderfer's ERG theory primarily focuses on:

Correct Answer
verified

The act of administering an aversive consequence is referred to as:

Correct Answer
verified

It is important to establish a single productivity goal if there are many important dimensions of performance.

Correct Answer
verified

The most important needs for managers, according to McClelland, are the needs for:

Correct Answer
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Horizontal stretch goals are:

Correct Answer
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An expectancy can be high as well as low.

Correct Answer
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In contrast to reinforcement theory, expectancy theory:

Correct Answer
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Exam 11: Motivating People

The act of giving people additional tasks at the same time to alleviate boredom is referred to as:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

For leaders and managers in the United States, the need for achievement is important, but this need is not universally important.

Correct AnswerverifiedShow Answer

Positive reinforcement involves applying a consequence that increases the likelihood that the person will repeat the behavior that led to it.

Correct AnswerverifiedShow Answer

Managers should reward employees for multitasking.

Correct AnswerverifiedShow Answer

A psychological contract refers to a set of perceptions of what employees think their employers owe them and not vice versa.

Correct AnswerverifiedShow Answer

Organizational behavior modification focuses on influencing behavior.

Correct AnswerverifiedShow Answer

Distinguish between positive reinforcement and negative reinforcement. Provide examples of each.

Correct AnswerverifiedShow Answer

Stretch goals are best defined as:

Correct AnswerverifiedShow Answer

Herzberg's theory describing hygiene and motivators as factors affecting people's work motivation and satisfaction is referred to as the:

Correct AnswerverifiedShow Answer

According to Hackman and Oldham model of job enrichment, people will perform better when they feel responsible.

Correct AnswerverifiedShow Answer

The theory proposing that people will behave based on their perceived likelihood that their effort will lead to a certain outcome and on how highly they value that outcome is known as:

Correct AnswerverifiedShow Answer

_____ means that jobs are restructured or redesigned by adding higher levels of responsibility.

Correct AnswerverifiedShow Answer

Alderfer's ERG theory primarily focuses on:

Correct AnswerverifiedShow Answer

The act of administering an aversive consequence is referred to as:

Correct AnswerverifiedShow Answer

It is important to establish a single productivity goal if there are many important dimensions of performance.

Correct AnswerverifiedShow Answer

The most important needs for managers, according to McClelland, are the needs for:

Correct AnswerverifiedShow Answer

Horizontal stretch goals are:

Correct AnswerverifiedShow Answer

An expectancy can be high as well as low.

Correct AnswerverifiedShow Answer

In contrast to reinforcement theory, expectancy theory:

Correct AnswerverifiedShow Answer

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