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Your best friend just bought a longboard at BC Surf & Sport.In terms of the marketing channel,BC Surf & Sport is a(n) __________.


A) ultimate consumer
B) manufacturer
C) wholesaler
D) retailer
E) distributor

F) A) and D)
G) A) and E)

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The blending of different communication and delivery channels that are mutually reinforcing in attracting,retaining,and building relationships with consumers who shop and buy in traditional intermediaries and online is referred to as __________.


A) direct marketing
B) indirect marketing
C) intensive marketing
D) multichannel marketing
E) electronic marketing

F) B) and C)
G) A) and C)

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Establishments primarily engaged in selling grain and small farm products to retail feed stores would be classified as


A) retailers.
B) brokers.
C) ultimate consumers.
D) wholesalers.
E) agents.

F) B) and C)
G) A) and E)

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The two types of channel conflict are


A) wholesaler and retailer.
B) horizontal and vertical.
C) transactional and promotional.
D) external and internal.
E) producer and consumer.

F) A) and E)
G) B) and D)

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Purchasing products for resale or as an agent to supply of a product would be an example of a __________ function.


A) logistical
B) facilitating
C) risk taking
D) transactional
E) assorting

F) A) and D)
G) B) and D)

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The three basic functions intermediaries perform are


A) planning,implementing,and evaluating functions.
B) implementation,accommodating,and contractual functions.
C) contractual,facilitating,and logistical functions.
D) transactional,logistical,and facilitating functions.
E) facilitating,accommodating,and implementation functions.

F) A) and E)
G) A) and D)

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Intensive distribution refers to


A) the distribution of products or services in markets where there are currently no other competitors.
B) the distribution of products or services where the producer owns the entire channel of distribution.
C) the density of distribution whereby a firm tries to place its products or services with only one retail outlet in a specified geographical area.
D) the density of distribution whereby a firm tries to place its products or services in as many outlets as possible.
E) the density of distribution whereby a firm tries to place its products or services in a few retail outlets in a specific area.

F) D) and E)
G) B) and C)

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What are the utilities created by marketing intermediaries? Describe each one.

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Marketing intermediaries help create fou...

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A tying arrangement refers to when a supplier requires


A) a distributor purchasing some products to buy others from the supplier.
B) channel members to sell only its products or restricts distributors from selling directly competitive products.
C) to whom distributors may resell the supplier's products and in what specific geographical areas or territories they may sell.
D) a channel member to sell only its products.
E) a channel member to finance all loans through the supplier's bank.

F) C) and D)
G) B) and C)

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__________ is an intermediary who sells to other intermediaries.


A) agent
B) wholesaler
C) retailer
D) manufacturer
E) broker

F) B) and E)
G) B) and D)

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The lag from ordering an item until it is received and ready for use or sale is referred to as


A) order cycle time.
B) order handling time.
C) order-to-ship duration.
D) purchase cycle.
E) logistics cycle.

F) A) and E)
G) C) and D)

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When producers and ultimate consumers deal with each other one-on-one,it is referred to as a(n)


A) strategic channel alliance.
B) horizontal marketing exchange.
C) direct channel.
D) indirect channel.
E) dual distribution channel.

F) None of the above
G) A) and D)

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Vertical integration can lead to legal prosecution if


A) there is potential to lessen competition or create a monopoly.
B) mergers create too much competition.
C) a corporate vertical system attempts to become a contractual vertical marketing system.
D) an administered vertical system attempts to become a corporate vertical marketing system.
E) one member of the channel attempts to take the position of channel captain away from another.

F) A) and B)
G) A) and C)

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A fast-food franchisee is required by its franchisor to buy unmarked plastic eating utensils from the franchisor if the franchisee wants to use the cups,napkins,and other paper products with the franchise logo.The franchisee can buy the identical utensils from a local supplier for half the price.This requirement would be an example of a(n)


A) dual distribution network.
B) refusal to deal.
C) exclusive dealing.
D) tying arrangement.
E) resale restriction.

F) A) and B)
G) A) and C)

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__________ is any intermediary between a manufacturer and end-user markets.


A) agent
B) wholesaler
C) retailer
D) middleman
E) broker

F) C) and E)
G) B) and E)

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A marketing channel intermediary that purchases merchandise for resale at retail outlets would be engaging in a(n) __________ function.


A) transactional
B) logistical
C) facilitating
D) risk taking
E) assorting

F) B) and E)
G) C) and D)

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There are four popular types of franchising: (1) manufacturer-sponsored retail franchise systems; (2) manufacturer-sponsored wholesale franchise systems; (3) service-sponsored franchise systems;and (4) __________.


A) service-sponsored retail franchise systems
B) wholesaler-sponsored franchise systems
C) horizontal-marketing franchise systems
D) contractual-sponsored franchise systems
E) customer-generated franchise systems

F) A) and D)
G) C) and E)

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In choosing the appropriate marketing channel,a firm should consider the interests that buyers might want fulfilled.These interests fall into four broad categories: (1) __________; (2) convenience; (3) variety;and (4) pre- or postsale services.


A) profitability
B) information
C) quality
D) brand name recognition
E) availability

F) None of the above
G) D) and E)

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Which statement regarding efficient supply chains is most accurate?


A) Efficient supply chains often operate with relatively low inventory levels.
B) Efficient supply chains use common platforms and common components across several products.
C) Efficient supply chains rely on maintaining large geographically dispersed inventory warehouses.
D) Efficient supply chains traditionally use expensive,but faster,modes of transportation.
E) Efficient supply chains emphasize economies of scale by increasing the variety of system configurations offered.

F) All of the above
G) B) and D)

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At the end of a recent year,Solectron,a big Milpitas,California,electronics contractor,made half of its purchases under vendor-managed inventory programs.Solectron


A) had its suppliers perform all materials handing activities.
B) authorized its suppliers to eliminate as many wholesaling functions as possible from the supply chain.
C) used a system in which its suppliers determined the product amount and assortment that should be in stock.
D) authorized the use of distribution centers to provide quicker customer response times.
E) balanced its total logistics cost by eliminating the convenience service factor.

F) B) and D)
G) B) and C)

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